Since 2014 the team at Synoptic have played an integral part in supporting us in every area of our telecommunications, they initially came to talk to us about reducing monthly expenditure on our geographic and non-geographic voice services, after significant year on year savings in this area it enabled us to gradually build a better IP infrastructure. Today we’re now in a position to deploy a new large-scale IP & Data network which will for the first time connect all out locations on a single network. The support levels, general interaction and constant advise we’ve received from Synoptic over the years made our decision that bit easier when choosing our partner for this project.
After meeting with the team at Synoptic it was clear to us that their in-depth knowledge of the Tier 1 carriers network reach and technology was going to be a big advantage to us. The lead times they secured for delivery of service were very welcome with all services delivered well inside industry standard
We are delighted to have Synoptic as part of the team that helped enhance the customer experience here at the hotel. We were pleasantly surprised how seamlessly they were able to deliver service, with extensive dig works involved to deploy the fibre into the hotel the guys project managed the whole delivery without a hitch from start to finish. Being a hotel, we require 24×7 support for our network infrastructure and as Synoptic provide this level of support it’s a huge comfort knowing that we’re in safe hands.
Over the last 5 years the one area of our overall IT we’ve never had to be concerned about is our network infrastructure, from our first dealings with Synoptic it was quite clear to us that there was a level of expertise and professionalism about the company. Looking at our varying requirements over the years they’ve always been extremely knowledgeable on what network services have been available to us and have always secured the most competitive price points. We trust in Synoptic to continue to bring to the table the best solutions for our network infrastructure requirements for the foreseeable future